This wipe is called a "format" and occurs when you erase all of the personal data on the phone via the BlackBerry operating system on the phone itself. You may also want to perform a format on your phone if it is not working properly or you want to install an updated software package to the phone. SIX SIMPLE STEPS TO GET IT DONE 1. Turn on your BlackBerry. 2. Open the "Options" menu. 3. Select the "Security Options" menu. 4. Select the "General Settings" option. 5. Select "Wipe Handheld." 6. Type "blackberry" when you are prompted to do so to confirm the wipe. Enjoy!!!!
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